Page: All about returns

That's a shame! We've done our best to provide you with the perfect plant that fits you and your interior.

Did your product arrive damaged or in bad condition? Don't worry, we will find a suitable solution, because that is of course not the intention! Please contact our customer service for this.

Not completely satisfied with your purchase? Don't worry, at The Green Bottle Garden you can return the non-organic items you purchased within 14 days of receipt for a full refund. Please note that due to their nature, live plants cannot be returned.

To return non-perishable items, please download our returns form , complete it in full and return it with the items to be returned.

We will refund the full purchase amount as soon as possible and in any case no later than 5 days after cancellation.

We will reimburse you using the same means of payment as you used for the initial transaction. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods.

At The Green Bottle Garden we want to emphasize that plants can look a little different than in the photos. Although we do our best to show them accurately, things like growth patterns and seasonal changes can cause slight variations. But don't worry, each plant has been carefully chosen for its health and quality.

Enjoy the uniqueness of your plant - If you have any questions, we are here to help.